She was so helpful and patient when we had scheduling issues. Very detail oriented and pleasant to work with
- Heather M.
Veronica was an absolute pleasure to work with - she was attentive, thoughtful and diligent at every stage of planning. We brainstormed with her and she helped us put together an absolutely wonderful itinerary, chock full of beautiful properties, convenient transfers and fun excursions and tours. Throughout the process, she kept us informed and made every effort to craft exactly the kind of experience we were looking for - all at the right price point and consistent with the caliber of service we desired. We would enthusiastically recommend her to others and look forward to working with her again to help plan our next amazing trip!
- David S.
I started planning a trip for my parents 40th anniversary, and quickly realized there was way more to it than I originally thought. If it weren't for the help of Veronica Demster this trip would have been a total bust. My parents had a blast and can't wait for their next Alaskan cruise.
- Thomas F.
Veronica planned our trip just weeks before our departure, was extremely helpful with confusing flights and sent us such helpful hints and papers that we'd have never had if we planned it ourselves. She took all the stress out of it for us! Highly recommend!
- Erika W.
Veronica Dempster provided us with over-the-top customer service starting with planning our trip to Punta Cana (doing it secretly with my husband to surprise me!) thru follow up after the trip. She was able to give us credits on our airfare. She assisted me with information about how to get an expedited passport. We received a detailed itinerary. When we arrived, the private transfer that was easy to find at the airport. We loved El Carmen. Veronica made sure we had a personal welcome. The resort was such a perfect choice for us, especially since we love swimming in the ocean. There was a snowstorm on the east coast and our flight back home was cancelled. Veronica was able to walk us through re-booking with American Airlines at no extra cost. Then she gave us with the information about how to contact the travel insurance company to request getting some money back to compensate for the extra night at the resort. I recommend Veronica to everyone. She sets the bar high!
- Bradford A.
Excellent! Very helpful and accommodating and much attention to detail
- Heather M.
Veronica is excellent. She listens to what you want to ensure she understands your exact specs and finds the accomodations and services that fit. This was our second trip that she planned, but the first one where multiple family members were coming from different departure cities. All was coordinated seamlessly. Great vacation, great experiecne working with Veronica. We will be back
- Timothy V.
She was extremely through and professional but has a great way of making you feel relaxed, giving a personal vib. She was attentive to our needs and I would recommend her in a minute. I look forward in using her again and my family feel the same way.
- Marie M.
Veronica was perfect. Very organized and informative about the trip.
- Teresa W.
Great advise to all my questions. Everything worked out as planned
- Joseph M.
Veronica was very helpful and informative from the being of our trip tell the very end. Would differently use her again in the future.
- Anthony K.
Veronica is very detail oriented and is great to work with
- Heather M.
It was a pleasure to work with Veronica. She made sure every question was answered and every detail handled. We appreciated her suggestions and advice.
- Joyce N.
Excellent. Prompt responses, very detailed, patient and professional.
- Marissa R.
She was efficient and professional and got back to me quickly with requested information. Went out of her way to get the best rate for our vacation.
- Steven Q.
Veronica was a pleasure to work with and had SO many wonderful suggestions that helped us plan the perfect European vacation to London, Paris, and Amsterdam!! There were several times throughout our two-week trip that we said "Veronica was exactly right!" as we followed our itinerary and activities. She has extensive knowledge of the cities we were visiting and helped us plan an action-packed itinerary that was just the right fit for our family. We are already thinking about our next trip and will definitely work with Veronica and her team again!!
- Carolyn W.
Very interested in providing options so you can tailor your trip to exactly what you want. I always felt that if I needed any further assistance or had any questions, that Veronica was a quick call away. It is also very nice to have live feedback from someone instead of relying solely on websites and online reviews, which can often be misleading. Using Veronica made my trip not only enjoyable but EASY!!!
- Lisa R.
She's the best. Very helpful, always available to answer any questions or concerns. I will definitely being planning future trips with Ms. Dempster.
- Elizabeth G.
Veronica booked a worry free vacation paying attention to every detail so there were no surprises. She was always in contact with us every step of the way which was priceless.
- Scott G.
Veronica is a pleasure to work with. She responds promptly, researches options and presents the best choices.
- Linda B.