SusanZurbin-Hothersall

Su planned us an amazing trip touring the sites of Arizona, Utah, and Nevada. She tailored the activities for our kids (Ages 13, 11, 9), made it such an easy process, and created wonderful family memories for all of us. The hotels were fantastic and the tour guides (Bryce, Zion, Glen Canyon Dam, and Grand Canyon) helped us to appreciate the nuances of each spot. I have recommended her to several friends and encourage you to plan your next vacation with Su! - Evan L.

Working with Su was amazing and I would recommend her to anyone looking for a travel advisor. A friend from work recommended using her for our honeymoon and we had the best time. I couldn't imagine the trip being any better. We briefly told Su what we were looking for and she made it happen. She pays close attention to detail and is truly a pleasure to work with. - Shane W.

We've worked with Su for several trips now and she is amazing - she takes the time to understand what style of travel you are looking for and doesn't stop until the trip is perfectly planned! We are extremely picky about hotel rooms - and Su works her magic to get us the best rooms at the best prices. The tours she books for us are always first-rate and well planned I am always impressed with her professionalism and enthusiasm. Planning our next trip very soon... - David G.

Working with Sue has been incredible. From Miami to London to Israel she has planned incredible adventures for my family. Every detail is always attended to and her sensitivity and professionalism are paramount. I can not thank Sue enough for helping my family create memories that will last a life time! - Laura F.

Su helped plan a trip to Mexico for my family of 5 that my husband and children say was one of the best vacations we have ever taken. She listened to all of my needs and concerns and was spot on with her recommendations. We stayed at a resort that was incredible for us in every way and Su really took time to understand what we love (and don't love) in a vacation experience. She helped me weigh the compromises that we would have made to have stayed elsewhere and her advice and base of knowledge were invaluable. I would recommend Su without hesitation and will be working with her on all our future trips! - Amy M.

In a short period of time, Su has become my family's go to travel advisor. She is energic, creative and responsive. Su has helped my family plan trips all over the world and we look forward to her helping us on the next adventure! - Alex K.

Su came very highly recommended to me from our cousin who has used her for a number of trips. Working with her was amazing from the start, she had a plethora of knowledge about the area and accommodations and made so many great recommendations. We basically just showed up and followed her itinerary, everything had been accounted for. Not only were her recommendations on point but she went above and beyond to surprise us with all the honeymoon extras and even an upgrade! We had such an amazing time and will absolutely be using her again in the future! - Andrew I.

I had the BEST experience with Su! She helped me surprise my husband for his 50th birthday with a family vacation to Barcelona, Spain. Sue listened to all my requirements and kept me within my budget. She is warm and genuine and a pleasure to work with! I will definitely be working with Su again in the future! - Marcy V.

Susan was incredibly helpful when planning our trip to Bali. Susan truly cares about all of her clients and goes above and beyond to make sure that the client's trip is seamless. I have worked with many people in different service industries, but Susan truly stands out above the rest. I would highly recommend her to anyone looking to plan a vacation. - David S.

It was wonderful working with Sue. I had never worked with a travel advisor but this was our 1st trip to Europe with my family and I wanted it perfect- and she came highly recommended by many members of our family. Honestly, I have always been hesitant working with a travel agent not really know how they were motivated- well Sue was only motivated by wanting to help us create a trip we would always remember! She truly cares! She treated me like I was her only client, really like family- which I am sure she does with everyone she works with. She listens and then creates a phenomenal trip- and never gives you attitude if you want to change things- which I did a number of times! She was always available both before and during the trip. She is patient- i'm not always easy but she never got frustrated. I highly recommend Sue and can't wait to plan our next trip together. - Cindy C.

It is very easy to work with Susan. She is a wonderful listener and then asks the most appropriate questions in order to get to know what we would like best on our trip. She is always reachable on her cell phone or by email. She always responded to our emails within the same day. It always seems like a collaboration when we work with Susan...she has her input and always listens to what we have to say. - Melvin K.

Su was always professional and personable. She was responsive to our needs and reactive. Her expertise and ability to listen to what we wanted made for a magical trip. - Jyll K.

Susan is the consummate professional. She is knowledgeable, pleasant and goes above and beyond for her clients. She has planned two trips for me that were a bit complicated, with several destinations necessitating hotels, airports, transfers, etc. She made everything so easy for us. I'm grateful to have found her and look forward to planning many more trips in the future with Susan. - Tamra B.

From the start working with Susan Zurbin-Hothersall was an ABSOLUTE DELIGHT! She made planning our dream honeymoon vacation so stress-free, and was so helpful throughout the process. She steered us in the direction to go to French Polynesia after we described to her what our ideal honeymoon would entail, and what our budget would allow. Susan booked us in the most incredible hotels/rooms. Every hotel treated us like complete VIPs, and I know that would have not been the case without Susan's help. She also arranged for our transportation to each island(we went island hopping) and created an extremely detailed itinerary for us- so we did not have to stress or worry about a single thing once we were there. We would absolutely continue to book our future vacations with Susan! Everything from start to finish was completely seamless and wonderful. Susan planned us the most perfect honeymoon most couples only dream about. We cannot thank her enough!! - Rebecca L.

Su planned the trip of a lifetime for us. She listened to us, what we needed as a family and chose the perfect place for us. We literally had to do nothing. She reminded us to photocopy passports, arrange transportation, choose restaurant reservations, and book a babysitter. It was the most seamless experience ever! - Elise K.

Simply put, there is no one better Su. The personal attention and dedication to ensuring her clients have the best experience while away is unmatched. It does not matter if your trip is for 3 nights or 3 weeks, Su will ensure that your trip is perfect, even if that means taking phone calls at 6am or facilitating last minute requests. - Scott C.

Great experience all around! So easy to work with. All bases covered. Took everything we discussed and put together a trip of a lifetime!!!! - Alicia G.

Working with Susan was smooth, easy and enjoyable. She was able to pinpoint exactly what I wanted out of my honeymoon, and create a magical trip for us. Our itinerary was perfection, from soup to nuts. We loved each hotel, had incredible service by drivers and tour guides, and dined at fabulous restaurants. Having Susan pre-plan our days made our vacation effortless, relaxing and special. I would highly recommend using Susan and hope to do so myself on my next trip! - Emily W.

I have planned several trips with Su to Europe and a recent cruise. She is always professional, personable, caring, well organized and proactive. Her extra touch makes you feel special. I highly recommend her when you are looking for the perfect vacation. You can relax and don't need to worry about a thing. - Meryle Z.