Elizabeth was very efficient and helpful, especially given a very short turn around between my first reaching out and the trip. In addition, the trip was during a peak busy time in the country we were visiting and a major holiday here in the US.
- Heather S.
Elizabeth helped my family plan our recent trip to Norway, and it was truly our best trip ever! Elizabeth was fantastic-knowledgeable, professional, accommodating, and enjoyable to work with. The arrangements she made for us went flawlessly, and were exactly what our family needed and wanted. She gave great advice, and she also listened to our input, helping us put together a trip we will never forget. Her service didn't end once the arrangements were complete-she followed through to make sure each detail came together, making the trip extra special. We highly recommend her!
- Nancy M.
Elizabeth is an attentive and creative advisor. She listens well to understand exactly what your expectations and dreams are for your trip and offers well-researched options in your price range. For me that meant keeping things flexible, affordable, comfortable AND memorable. (A tough combination!) Yes she is well-informed and organized. Yes, she is patient. Yes she is a good communicator. But most importantly, Elizabeth is enthusiastic. She makes planning a trip an exciting and enjoyable part of the adventure. FYI she is also very calm and helpful if/when countless airline cancellations/delays ( from the airline you booked before consulting with her) throw a monkey wrench into your plans.
- Rebecca R.
Elizabeth Clyde was very interested in providing the best experience for my grandson and me. She confirmed her ideas and knowledge about the Galapagos Islands adventure with another travel agent who had actually been on the same cruise. I felt my concerns and questions were well addressed before we departed. The planned cruise more than met my expectations. Elizabeth planned the airfare giving me plenty of time to negotiate the major airports with luggage in tow. She also had suggestions for making the layover in Guayaquil more comfortable and fun. I chose to try to get home without spending another night away. In hindsight, I will listen to my travel agent next time as Elizabeth does try to make one comfortable in all aspects of the journey! I certainly will have Elizabeth plan my next adventure with another grandchild!
- Sara Anne C.
Elizabeth was very helpful contacting management at the hotel where I reserved a room for extended days before and after my Hawaii tour. She arranged for early checkin and upgraded my reserved room which was a wonderful surprise! She also recommended a tour company in Hawaii which was very reliable, punctual, and informative. I would certainly contact Elizabeth for future travel plans as she is thorough and knowledgeable. She has a network of experts to contact for travel plan suggestions if she has not had the experience herself. Thank you for your valued assistance, Elizabeth!
- Sara Anne C.
Elizabeth is so easy to work with. I've been working with her over the last couple years and had a long weekend in Vegas to plan. I'd ordinarily do it on my own but decided to ask her for assistance. She helped me book a room at The Cosmopolitan with Virtuoso amenities and I was able to check in at the Autograph Lounge which has much more intimate service and they were able to give me a room upgrade on a higher floor. She also sent a nice welcome gift which was delivered to my room the first night. Elizabeth is professional and prompt and always checks in to make sure things are going fine. I'm so glad I found her!
- Michelle L.
Working with Elizabeth was a success on all fronts. She was clearly invested in making our trip as interesting as possible without taking over the itinerary. She listened to our collective input and crafted an array of disparate information into a trip that was somehow diverse, active, and relaxing all at the same time. She is very adept at picking up the vibe of a group and turning that into a fantastic set of memories. Great communication, and highly recommended!
- John C.
Elizabeth was a real pleasure to work with. I found her on a virtuoso web site and called. We've never met but I really was lucky because I must have had her check about 10-15 locations and each time she got back to me she was as patient and pleasant as the time before. She's a real find!!!
- Gail A.
We took an amazing, much needed five days at the Rosewood Mayakoba in April 2017. This place exceeded our expectations in so many ways. Maybe it's because of the 2 kids under 2 that we left at home, but moreso I think it was our confidence that Elizabeth wouldn't steer us wrong. Oh, and once there - all the rooms are spacious and face either the lagoons or the beach, there is nature all around you, there is a "butler" with app to access him/her - out of soap? ask. out of chardonnay? ask. need a dinner reservation or an excursion last minute? just ask. Beautiful beach club with pool, dining and drinks - and nice clientele - a mix of families and adults only. Had dinner one night at the Banyan Tree. And played some golf at El Chameleon. Our family has worked with Elizabeth for at least 10 years on many trips - including a trip of a lifetime with my Dad to Africa. She does the research, knows her stuff, thinks of all the details - and you couldn't be in better travel hands!
- Anne Marie S.
Well organized and kept us extremely well informed. Always available, and no surprises either.
- John C.
One of my friends recommended Elizabeth to me after she and her boyfriend had taken a trip with Elizabeth's help. My husband and I loved our friend's trip so much that we had to (almost!) replicate. Elizabeth worked with us every step of the way in order to tailor our 2-week trip to our liking. She had suggestions for everything (scheduling, restaurants, tours, etc.). She even made edits to our trip after other visitors had reporting not liking a particular tour, which we really appreciated. Lastly, she threw in a little surprise for us to ensure our trip was amazing and everything we hoped for. Thanks Elizabeth - we look forward to working with you again soon!
- Margaret O.
Elizabeth is a top notch professional-I love working with her and have worked with her on a wide range of trips over the past decade or more. Elizabeth helps you plan the trip, identifies great places to stay that meet youe budget and other requirements, keeps you informed about upcoming deadlines and provides helpful information throughout the process. She is super accessible before during and after the trip and is always available via email and phone to help if any glitches arise in your travel, including hotel overcharges, room mixups, and travel delays due to weather). One could not ask for a more helpful, informed, professional and responsive travel consultant; Elizabeth is a rare gem and i recommend her to all of my friends.
- Lisa C.
I've worked with folks at Virtuoso before but this was my first time with Elizabeth. We booked travel to Nizuc Resort in Cancun. We spoke over the phone initially, and then communicated the remainder of our planning over email and I could tell after our first conversation that she was on top of it! She is responsive, proactive and detail-oriented which you really come to appreciate working in NYC! I look forward to planning my next trip with her and so glad we found someone dependable to work with going forward.
- Michelle L.
We've done 4 trips now with Elizabeth and every one has been amazing. I am already planning my next trip with her. We have also recommended Elizabeth to several of our friends and work colleagues who now also use her services. We wouldn't plan a major vacation without her!
- Justin L.
Working with Elizabeth was absolutely wonderful. Elizabeth helped us decide on our location for honeymoon and pick the perfect place to stay within our budget. Elizabeth kept us in the know of what updates was going on within our hotel while we would be staying there and made sure we had the best accommodations possible. Elizabeth also recommended as snorkel excursion that was our favorite part of our whole honeymoon!! It was such a breeze booking our honeymoon all because of Elizabeth.
- Kathleen M.
Elizabeth made planning our honeymoon SO easy and painless. She was patient with me when I was indecisive. She always respected our budget and offered us multiple options within our price range. When there was a minor hiccup at one of our hotels she handled it so quickly and got us an amazing upgrade. Truly, our honeymoon would not have been as great if Elizabeth had not helped us! I have already recommended virtuoso to my other honeymooning friends.
- Jaimee G.
Elizabeth has planned several trips for my family and each one has been better than the last! She outdoes herself every time and is a joy to work with!
- Meghann H.
Elizabeth did an extraordinary job at planning a week trip to Iceland that was amazing. We enjoyed every minute of each day and felt like we saw all of the most interesting places.
- Lara D.
Elizabeth helped us plan a recent family trip. Not only was she responsive and professional in our interactions, but she also was knowledgeable, offered lots of good advice and travel tips, and helped us get a great rate at our hotel. All in all, it was a wonderful experience working with her!
- Christine D.
Elizabeth was great to work with. Always extremely responsive and helpful. Lots of great local recommendations and advice. We made lots of changes along the way and she worked with us well through all of them. We had some administrative issues with the hotel and Elizabeth handled everything for us so that we could continue to enjoy our vacation rather than dealing with them
- Brian G.