Property was a delight. Additional amenities were a pleasant surprise.
- Prashanth V.
As always, Ian was able to deliver above and beyond service. In this particular instance, he was able to remedy a situation that he, nor the hotel had to fix, but did it anyway and delivered 110%. I would never consider using another TA.
- Louis B.
Had Ian plan a full trip to Japan for us according to our requirements and he got it all done. Very meticulous and recommendations were off the beaten path, just what we wanted.
- Andre M.
Ian got us the booking and worked everything out with the hotel in regards to our reservation. Very reliable every time. Ian verifies everything before replying so he's sure of the information he's passing onto the client.
- Andre M.
Ian, as usual, created an unforgettable experience. He meticulously responded to all of our inquiries and ensured we had a perfect vacation. Time after time, Ian comes through on even the most difficult of requests. We highly value Ian's skills and expertise and the connections he has within the industry.
- Peter D.
Ian was spot on with recommendations and bookings. He knew Japan well and helped us thoroughly and accommodated all our requests. It is always a pleasure working with Ian.
- Andre M.
Working with Ian truly has been a pleasure. After filling out my information form originally, I could not imagine a simpler way to book my hotel stays. I always receive above and beyond service from the hotels he books me, as they always mention their good relationship with him. Could not ask for more.
- Louis B.
As always, Ian was friendly and efficient to deal with. He is an expert at getting me upgrades and putting through any requests/concerns with hotel I have before hand. I continue to be fortunate to have him as an agent.
- Louis B.
I love working with Ian Yagi. He is the consummate travel professional. I know I can count on Ian's judgement in recommending a hotel or resort. He will always find us the best possible accommodations which satisfy our needs. He is an honorable gentleman and an outstanding travel consultant. Highest possible recommendation.
- Vilma R.
Ian has restored my faith in travel agents. He designs and recommends trips, tours and hotels based on my preferences. He plans trips based on the travelers not the agent. I spent a number of years and very costly trips with other agents, including virtuoso. While most of those trips where fine there was always some hick-up, some minor some not. My trips booked with Ian have always been perfect! Never a snag, at least that I was aware of. I only wish I had found him sooner!
- Robyn C.
Ian made great arrangements for us at the W Times Square: the extras he arranged made the stay even more pleasant! Thanks, Ian!
- Steve W.
Ian was extremely helpful while booking our vacation. We needed to change some reservations throughout the process and Ian was quick to accommodate them.
- Robyn C.
